As with urgent/same day appointments, please be prepared to give full details to the receptionist, including brief details of the illness, the address at which the patient is, and a contact name and telephone number. This information is vitally important and helps us to offer you the best possible service. A doctor may contact you to determine if a visit is necessary. Please, remember that it is your responsibility to arrange transport to see your GP. Reasons such as no car or waiting for a service engineer to call are not reasons to request a home visit.
Home visits take up much more of a doctor’s time than a consultation in the surgery, so please come into the surgery to be seen if at all possible
Please remember that home visits are only for severely ill or housebound patients.
There is a fairly wide-held belief that patients have an automatic right to a home visit from their GP within core hours (08:00 to 18:30). This is not in fact the case. Your GP will reach a “reasonable opinion” about whether to attend to a patient at their residence based upon information received on the condition of the patient, and whether it would be inappropriate to expect the patient to attend the practice premises.
There is nothing to prevent your GP from arranging for the referral of a patient without first seeing the patient, in cases where their medical condition makes that course of action appropriate.
If a patient is encouraged to come into the surgery, it is often on the basis that this is where the best care can be provided. The specialist equipment is located at the practice, tests can be carried out more easily there, and drugs issued.